NHS South Worcestershire CCG are committed to providing services which are clinically effective, quality focused and patient centered.
If you are unhappy with any aspect of care or treatment, we will:
- Work with you to understand your concerns and seek to resolve them
- Ensure you receive a full written explanation within an agreed time
Who to complain to
Download concerns form
Download the easy read complaints guide
How to register a complaint, compliment or comment
If you need to register a complaint about a service we have provided or commissioned please contact:
The Complaints Team
NHS South Worcestershire Clinical Commissioning Group
Barnsley Hall
Barnsley Hall Road
Bromsgrove
B61 0TX
Email: Complaints.RBCCG-WFCCG@nhs.net
Tel: 01527 482939
If you want to pass on a compliment or make a comment, please email - rbccg.centralbusinesssupport@nhs.net
Useful information
If your concern is about a service provided by a GP, Dentist or Optician, please contact:
The Complaints Manager
NHS England
PO Box 16738
Redditch
Worcs B97 9PT
Or email: england.contactus@nhs.net
Alternatively, you can call 0300 311 22 33 – Mon to Fri 8am to 6pm