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Child header Safeguarding Children

Worcestershire Clinical Commissioning Groups (CCGs) have a responsibility, along with other NHS organisations and every healthcare professional to ensure that people in vulnerable circumstances are not only safe but also receive the highest possible standard of care.

Safeguarding children

Worcestershire County Council - Safeguarding Children 

If you have reason to believe that a child, young person or adult is at immediate risk from harm contact the Police:

  • Telephone: 999


If you have any concerns about a child or young person living in Worcestershire and feel that they may be in need of protection or safeguarding contact the Family Front Door.

Staff are available Monday to Thursday from 9.00am to 5.00pm and Fridays from 9.00am to 4.30pm.


For assistance out of office hours (weekdays and all day at weekends and bank holidays):

Information for Professionals

Refer to Children's Social Care

Welcome to Children's Social Work Services

The Family Front Door, Initial Contact and Referral Team is the central point for all referrals for children and young people aged 0 to 18 years and living in Worcestershire where there is safeguarding or child protection concerns for them.

This team receives referrals from professionals, members of the community, family members, children and young people directly. Please contact the Family Front Door directly telephone 01905 822666.

Children's Social Care respond to levels of need identified at level 4 of the Worcestershire LSCB levels of need guidance.

Please refer to the Worcestershire LSCB levels of need guidance for support in identifying the levels of need a child or young person has and the right referral pathway for that child or young person.

If you have an immediate concern about the safety and welfare of a child please phone the Family Front Door directly on 01905 822666. You will be required to submit the information on a referral form following this as per the WLSCB procedure.

If you have a child protection concern outside of normal office hours please contact our out of hours emergency duty team (EDT) telephone 01905 768020

Get safe

Information for professionals

Refer to children's social Care

Safeguarding and Quality Assurance

Further information located at:

Worcestershire Safeguarding Children Partnership (opens in a new window)

The Children and Social Work Act 2017

The Children and Social Work Act 2017 brings about wide-ranging reforms to safeguarding arrangements for children. The Act has implications for the CCGs as it specifies a new duty upon CCGs under the legislation, whereby the CCGs will be equal partners with the Local Authority and Police for implementing and overseeing the multi-agency Safeguarding arrangements in their area.

Local Safeguarding Children Boards have ceased to exist and three statutory ‘partners’ (CCG, Local Authority and Police) implemented these changes during 2018-2019. Arrangements were in place by 29th September 2019.

Worcestershire Safeguarding Children Partnership Multi-agency safeguarding arrangements 

The Statutory Guidance, Working Together (2018), underpins the legislation and supports the changes required. 

Working together to safeguard children

In addition, the Act brings changes to the Child Death Review Process. Clinical Commissioning Groups (CCGs) and Local Authorities (Public Health) are the new Child Death Review (CDR) Partners. The CDR Partners can decide how to undertake Child Death Reviews in order to meet the statutory requirements under the Children Act 2004 (the Act) for reviewing all deaths of children.

The CDR Partners for Herefordshire and Worcestershire will form a joint Child Death Overview Panel which will review all child deaths in those areas. Herefordshire currently review 15 deaths and Worcestershire 35 deaths per year on average. In addition, there will be West Mercia wide Themed Reviews based on emerging findings from the Herefordshire and Worcestershire Child Death Overview Panel; in conjunction with CDR Partners from Shropshire, Telford and Wrekin.

Child Death Review


PSAS Briefing papers January 2018

PSAS Briefing Notes

Statutory Guidance For Adults Working With Children And Families:

In March the DfE published the new statutory guidance for adults working with children and families in England: Working together to safeguard children: a guide to inter-agency working to safeguard and promote the welfare of children (HM Government, 2015).

Download the Guidance.

Safeguarding Archive:


Working Together to Safeguard Children - Statutory Guidance:

The statutory guidance, Working Together to Safeguard Children, 2018 and related documents have now been published. The documents have been produced over a number of years from the Wood Review in 2016 through the passing of legislation in the Children and Social Work Act, 2017; a consultation late last year and regulations being commenced last Friday 29 June 2018.
Now published is:


Make Safeguarding Personal 


Please find the websites for:

Making Safeguarding Personal for Commissioners and Providers of Health and Social Care

Making Safeguarding Personal 2018/19 Case Studies



Early Help Pathway 
Working Together to Safeguard Children 
Worcestershire Safeguarding Children Partnership 
West Mercia Police Child Exploitation: County Lines
Key Messages CSE - July 2019
Safeguarding Children and Young People: Roles and Competencies for Healthcare Staff 
Independent Child Trafficking Advocacy Leaflet
Safeguarding Children Serious Case Review
Safeguarding Children Board Newsletter
The RCGP/NSPCC Safeguarding Children Toolkit
West Midlands Inter-Agency Procedures
Paediatric Sexual Assault Service
Levels of Need (Thresholds) Guidance
Voice of the Child and Professional Curiosity Learning and Improvement Briefing (1)
Voice of the Child and Professional Curiosity Learning and Improvement Briefing (2)
Resolution of Professional Disagreements (Escalation Policy)
Do you refer Children and Young People to Children's Social Care or make requests for Early Help Family Support? 
Fit for purpose evaluation letter
Are you a professional and worried about child Worcestershire County Council
Early Help Assessment Guidance 
EIFS Early Help Assessment 
Professionals Worcestershire County Council
Refer to Children's Social Care Worcestershire County Council
Referrals Leaflet November 2018
Request Services From Early Help Family Support Worcestershire County Council
Role of Community Social Worker